Privacy Policy

1. Information We Collect

To provide safe, efficient, and reliable carpooling and ride-sharing services, we collect personal information you provide when using our platform:

• Account Profile: Name, email address, phone number, profile photo, government ID verification details, and gender preference (e.g., Women to Women filter).
• Location Data: Real-time GPS location when offering or searching for a ride to enable route matching and live navigation.
• Vehicle Information: Make, model, registration plate number, and driver license for verified drivers.
• Communications: In-app chats, customer support tickets, and community feedback.

2. How We Use Your Information

We use your data solely to deliver and enhance your ride-sharing experience:

• Matching passengers and drivers travelling along similar routes.
• Verifying user identities to maintain community trust and safety.
• Calculating estimated ride expenses and splitting fare costs transparently.
• Sending essential trip updates, safety alerts, and booking confirmations.
• Complying with legal regulations and preventing fraud or abuse.

3. Data Sharing & Security

We do not sell your personal data to third parties or advertising networks. Information is shared strictly when necessary:

• With Trip Participants: Your first name, profile picture, ratings, and pickup location are visible to verified co-passengers/drivers on your booked ride.
• Safety & Legal Obligations: In emergency situations or when requested by law enforcement authorities in compliance with applicable laws.

4. Your Rights & Choices

You retain complete control over your personal information:

• Access and update your profile details directly from the app settings.
• Opt-out of promotional communications at any time.
• Request permanent account deletion and data removal by contacting support.

5. Contact Us

If you have any questions or privacy concerns regarding this policy, please reach out to our privacy team: